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Welcome to the Probios web-site, here you will find many inspirations for all those who love organic and vegetarian food or food for those with intolerances.

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Probios-FAQ

Below you will find the most frequently asked questions regarding our products, ingredients, intolerances, the organic certification and many other topics.

INGREDIENTS & PREPARATIONS

LABLES & CERTIFICATION

MORE INFO

Why does the organic company use palm oil?

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The issues concerning the use of palm oil, which for the past several years increased a lot, are not easy to overcome: our first premise is that we do not make an indiscriminated use of this ingredient, it is used in small quantities and only in some preparations, only where strictly necessary because of being technically indispensable for the use of fats that remain semi-solid at room temperature. This ensures the stability of the product during time and does not penalize the organoleptic characteristics such as friability or taste.

The goal of Probios remains to replace palm oil with other types of oil of high nutritional quality, such as sunflower oil or extra virgin olive oil. Our quality department works daily with manufacturers to improve this: most of the Probios products in fact are produced without the use of palm oil!
Regarding the qualitative aspect of palm oil, we can not say that it is a noble oil such as sunflower seeds, or the one made by olives, but it is still allowed by the European Regulation Commission of Organic, and is therefore a non-hydrogenated oil (in organic recipes the use of hydrogenated fats is not allowed!).
There is no health alert for specific health problems related to the use of palm oil, the attention is on the general food issue: exceeding the recommended amounts for saturated fats, from any source, is not desirable in a healthy balanced diet. Read more: www.probios.it/en/palm-oil-expert-answers

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Can nutritional yeast only be used raw or as well in cooking?

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The advice to use nutritional yeast flakes, without subjecting it to baking or heat, is to prevent B vitamins, a source in nutritional yeast, from being dispersed, given that not all of them are totally heat resistant.
Vitamin B5 for example is heat labile and also thiamine or vitamin B1, getting largely lost during the cooking of food.
An exception is the vitamin B2 which is sensitive to light exposure.

Often the food yeast flakes are used because of their content of vitamins:
There are indeed many vegetarians consumers who use the product to supplement their diet with the vitamin B complex. Using this product to prepare dishes subjected to high temperatures, but this would reduce their nutritional intake of vitamins.
However this is not a ban, but an indication, because the product can also be eaten when cooked. The crust of lasagna will have little vitamin, but it can still be tasty!

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Can oats be included in a gluten-free diet?

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Oat is a naturally gluten-free cereal: the possible presence of gluten depends on the possible presence of wheat seeds in the sacks of the oats seed or subsequently to the contamination after the farming (means of transport, silos, machinery processing).
In Italy the Ministry of Health recently authorized the use of the claim “gluten-free” on the new brand of products of Probios. This is the first line of baked goods made from oats to be authorized by the Ministry of Health, and it is therefore loanable and reimbursed by NHS for celiac patients.

Thanks to strict controls and analysis, the Probios products have successfully passed the strict ministerial assessments, allowing to present for the first time in Italy a line of bakery products based on oats, officially guaranteed to be gluten free. Read more:

Read more: www.probios.it/en/italian-celiac-association-opening-to-gluten-free-oats

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Where do the raw materials of Probios products come from?

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It is very easy to know the origin of the raw materials in a biological product. Under the European logo “bio” you find indicated the entity code of certification (in the case of Probios BIOAGRICERT IT BIO 007) and the lettering provided that indicates the origin of the agricultural raw materials that make up the product:

  • EU Agriculture: if the raw materials are grown at least 98% in Europe
  • Non-EU Agriculture
  • EU Agriculture / Non EU: if the ingredients are of mixed agricultural origin
  • Agriculture Italy: if 98% of the ingredients are grown in Italy.

Thanks to our traceability through the lot number and the expiration, if required, we are always able to inform which specific country the raw material comes from.

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When can a product be defined as raw?

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The raw food is a way of natural eating based on a diet choice with foods that are not subjected to thermal treatment higher than 42 ° C. The followers of this type of diet say that the food would lose its naturalness and above would be depleted of important nutrients such as antioxidants, vitamins, minerals and enzymes.

For raw foodists also the physiological increase in white blood cells after the intake of cooked foods (leukocytosis) would be a symptom of defense by the body to harmful substances.
Traditional cooking methods are not allowed, but only drying / dehydration and sun-drying. Also techniques such as sterilization and pasteurization are banned in this philosophy.
This type of diet is based mainly on the consumption of vegetables, fruits and seeds, dried fruit.
Given the high request of many of our vegan customers, Probios decided to highlight in the package those foods that have not undergone heat treatment above 42 ° C, indicating among them also the broken cereal, uncooked bulgur, just to give a chance to find different types of food for those who want to propose only raw food in their table.
Discover all the raw products Probios selecting “raw food” cibo crudo” and to find out more click HERE

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When can you be sure that a product is truly gluten-free?

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“Gluten-free” means that the product is guaranteed a gluten content of less than 20 ppm (parts per million or mg / kg), according to the current scientific knowledge (and the European legislation), considered completely safe for the celiac patients.
To get this guarantee it is not sufficient to use naturally gluten-free raw materials, but it is also necessary that the product does not become contaminated with gluten during all stages of the production process, from processing to packaging.

The food is suitable for the consumption for celiac patients only if they fall into at least one of the following 6 categories:

  1. naturally gluten-free
  2. crossed ear Issued by the Italian Celiac Association
  3. crossed ear Issued by other European Celiac Associations
  4. “Dietary Gluten Free Product”/li>
  5. Label “Gluten Free”
  6. Insert In Handbook AIC

You can find detailed studies and explanation of each category at this link

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Are the almonds / hazelnuts / peanuts spread that have a layer of oil on the surface still good?

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By the name of these spreads, 100% made of oleaginous fruits, it is understandable that they consist of oily dried fruits rich in nature of vegetable oils and can present variable consistency, depending on the type of raw material. In fact we write on the label that by not using lecithins or thickening agents, it is possible that the fibrous part of the cream is deposited at the bottom and the oily part flushes to the surface.

This is a completely normal physiological phenomenon and it is more pronounced especially in certain climatic conditions. Just mix the product to give it a homogeneous consistency.

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ARE THE FLAVOURS USED IN OUR PRODUCTS OF NATURAL ORIGINS?

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“Flavour/aroma” is the word that we find on most food products, and it includes all those aromas identical to the natural ones but “constructed” in the laboratory and also artificial ones constructed in the laboratory even with the use of molecules that do not exist in nature .
‘Flavorings’ are (only) products that are not intended to be consumed in their original form, which are added to food in order to impart or modify odor and / or taste.

The term “natural flavoring”, however, identifies flavoring preparations and natural flavoring substances which are obtained by conventional methods, such as drying, grinding, evaporation, pressing, squeezing, maceration etc., excluding the use of chemicals.
For example: a “flavor” (and nothing else) that gives the taste of lemon peel can be legitimately made with a chemical process with the use of who knows what, and without ever having seen a lemon, while a ‘natural flavoring’ lemon zest is extracted from the lemon peel its own, at least by 95%.
We specify that the disciplinary of the Organic prohibits the use of aromas that are not natural.

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I was advised to consume only cold-pressed seed oil but I can not find this specific label except on the extra virgin olive oil “Il Nutrimento”. Whereas what is the explanation for the text “extracted cold”?

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Our seed oils IL NUTRIMENTO are extracted by mechanical means without overheating the seed or the press before pressing.

We then chose this voluntary indication to inform that the only procedure at a temperature at which our seed oils are exposed (sunflower oil and corn germ) is the deodorizing, an operation that allows to obtain a oil with a smell and taste less characteristic of those that has a virgin olive oil, sometimes not pleasing to the palate.

This quite natural operation consists of a short passage with vapor stream and immediately after the manufacturer monitors, through a specific analysis, that there has been no degeneration of the fatty acids.
The words “extracted cold” is required by law only for virgin olive or extra virgin olive oils that are obtained with less than 27 ° C. You can find all of our oils “IL NUTRIMENTO” and indications on the production at this link:www.ilnutrimento.it/en/products-group/41/oils

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Natural or certified vegan?

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Probios offers products suitable for those who follow a vegan diet.
These products not only provide the exclusion in their recipe of milk and dairy products, eggs and honey, but offer other relevant guarantees to the consumers who made the vegan choice. The warranties on products suitable for the vegan choice can be supplied in with two different modes:

  1. With a self statement of the producing company guaranteeing its commitment to the principles of the vegan choice.
    Probios in fact requires the production company to act in accordance with the standard for vegans both in the choice of the raw materials and in the production process, ensuring that no ingredient or food aid in the recipe has been produced and tested using or creating suffering to animals intended as living multicellular organisms, vertebrates and invertebrates.
  2. The logo issued by the Vegan Society: in this case the product is registered at the Vegan Society that, in 1944 first coined the term “vegan”. The registration process has been certified by the independent authority “Certification Europe Italy” which verifies the compliance of the standard of reference, allowing these products to boast of the only registered and globally recognized trademark regarding the market for vegan products.

 

Important:

For recipes without animal products the producer is clearly required to formally avoid or at least minimize involuntary trace contamination of animal substances possibly used in the production site. In the event that despite the efforts, the contamination is inevitable, on the package of Probios it will be reported if the substance is an allergen (such as milk or eggs).
Read more:www.probios.it/en/vegan-products-products-certified-vegan-society

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What form of control does a bio company undergo?

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All farmers, breeders, processors, traders, who use the term BIO, Organic, Eco, Ecological, are obliged to comply with the Council Regulation 834 of 2007, consisting of the EU Council of Agriculture Ministers.
If an operator wants to cultivate, produce and sell organic products, he has to briefly notify rather inform the competent authority of his activities, using an approved inspection body, which in the case of Probios is Bioagricert.

The rule prohibits the use of pesticides. If you can not manage production through the self-defense of the ecosystem, the farmer has to use pesticides and natural fertilizers. The one that are prohibited are those of chemical synthesis. Organic production must respect the natural systems and cycles. One shall aim for a sustainable production, as far as possible, using biological and mechanical production processes, through land-related activity, and avoiding the use of genetically modified organisms;
the mechanism is complex and involves many gears, the company, the public authority and the control bodies.
The company that voluntarily chooses to produce / trade organic undergoes a series of additional mandatory restrictions, where the most significant change is to undergo an independent external control, performed by an authorized body that carries out periodic inspections to verify the statements in the company.
The control to which we are subjected consists of: firstly there is the farm inspection, in which a sample is taken for a product that is subjected to laboratory analysis to verify their conformity with the specification of the biological and afterwards the evaluation of the documentation is made. If there are no irregularities or non-compliance, the control authority will certify the allowance of the sale of products, the number of controls and samples depends on the size of the company.
The bio-company under control must provide the Inspector in charge with complete access to all necessary documents: the impediment is punished with the most severe form that is the exclusion without being able to go back into the control system.
In our internal self-control plan there are monthly planned analysis on samples of the products and controls on pesticides on each new product. The qualification of suppliers carried out by our quality control is scrupulous and wants to be an effective tool to confirm the guarantees and reliability of the manufacturers we work with.

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How come these products, with this label (made in Italy) be joined with the text “non-EU agriculture”?

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Production is one thing and the agricultural origin of the raw material absolutely another. The text about the origin of the raw material is compulsory for all organic products and is located below the EU organic logo.

This does not always correspond to the country of production; take for example a biscuit prepared in Italy but with sugar cane in the recipe (Argentine or Cuban) and cocoa (Bolivia), or a noodle wheat Khorasan Kamut ® for which the raw material is not grown in Italy (non-EU Agriculture) but all the mixing stages, drawing and drying are performed by the best pasta factories located in Italy. We indicate if a product is made in Italy as it is a question that is independent from the origin of the ingredients, but definitely important to report.
If the product is only packaged in Italy this statement is not highlighted in order not to create confusion. Read three different letterings on our website: https://www.probios.it/en/quality-answers-made-in-italy/

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Can I find the Probios products in supermarkets?

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On our website, at the page SHOPS you can find the nearest store to you by selecting your city, and the maximum distance from the center.

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Do you have an online shop? Where can we buy your products online?

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Right now we do not sell online but there are many websites where you can buy Probios products at official retailers.

I bought one of your products … but, how can I change it or get a refund?

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The address where you can contact us in case of: requesting information concerning insights on qualitative and nutritional aspects of products and ingredients, guarantees on allergens, information about production processes, information on the label wording, is qualita@probios.it

Every message from you is noted in a daily register and is precious to improve our products. Your reports are verified and examined by the Quality Control Office that will contact you to inform you about the success in controlling and eventually ask you further information, your help is precious!

Soon there will be a special attention to products labeled “made in Italy”.

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If you have specific questions on topics close to the world of Probios or requests regarding the content on this page you can contact us here:

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All tips and nutritional suggestions of nutritional content in our official page have generic nature and have the aim to increase the knowledge and awareness of topics and issues concerning the correct way of life, in order to make a useful service to have a better knowledge of all that allows you to gain health through prevention.
In any case, the reader must keep in mind that any advice on nutrition and physical activity has the only purpose of information and the published information does not replace medical advice.
The advice and nutritional tips posted on this page may not be used to formulate clinical investigation and diagnosis of various diseases or disorders, prescriptions or treatment. These functions only belong to the attending physician, the
family medical doctor or specialist. The information on the page is not intended to treat or prevent a disease or a medical conditions, nor are a substitute for medical treatment or an alternative to a specialist referral.


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